Order Cancellation Policy
SEDOZIK Order Cancellation Policy
At SEDOZIK, we understand that sometimes plans change. If you need to cancel your order, please review our cancellation policy below to ensure a smooth experience.
⏱️ Cancellation Timeframe
You may cancel your order within 1 hour of placing it. We process orders quickly, and after this window, your order may already be in the processing or shipping phase.
📝 How to Cancel an Order
To request a cancellation:
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Contact us immediately at contact@sedozik.com
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Include your order number and a clear request to cancel
Our customer service team will:
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Check the order status
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If within the 1-hour window, cancel your order and confirm
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If outside the window, guide you on the next steps, which may include initiating a return
💳 Refund for Cancelled Orders
If your cancellation request is successful within the allowed timeframe, a full refund will be issued to your original payment method.
Please allow a few business days for the refund to appear in your account, depending on your payment provider.
❗ Late Cancellation
We cannot guarantee cancellations after 1 hour, as your order may have already been processed.
In this case, please follow our standard [Return and Refund Policy] once your item is delivered.
📞 Contact Information
For cancellation requests or any questions, contact us at:
contact@sedozik.com
We’re here to help.
📌 Policy Updates
SEDOZIK reserves the right to update or modify this Cancellation Policy at any time. Changes will become effective immediately upon posting to our website.
Thank you for choosing SEDOZIK.
We appreciate your understanding and cooperation in following our cancellation guidelines.